Services

We help design and develop your digital customer experience so you can succeed.

Everything starts with the customer’s experience

By combining our expertise in technology, data, and design, we create better and more sustainable digital experiences for your customers – and your business will thank you for it. We design, build, and continuously develop digital customer experience touchpoints for our clients: websites, mobile applications, and eCommerce solutions. With us, your digital service or product is designed and implemented with minimal environmental impact. At the core of our solutions lies a deep understanding of our clients’ businesses and users, combined with high-quality design, scalable technology, data utilization, continuous development, and sustainability.

We design digital services with the end customer at the heart of the process

By combining the core of the business with customer needs, we create products and services that genuinely engage users.

The technical architecture we create forms a sustainable foundation for an outstanding digital customer experience

In continuous development, we focus on user needs, technology trends, and modern development practices.

We leverage analytics and data in the design and continuous development of services

Data-driven continuous development enhances the digital customer experience by placing the needs of the end customer at the center of the process.

Our services

    Design

    For us, everything begins with understanding the desires, needs, and context of the users. By combining our expertise with the latest tools and methods, we help you in conceptualizing and designing products and services that support and advance your business.

    Software development

    The role of technology is simply to enable the vision you have for your business. Our job is to assist you in choosing and building the necessary technical solutions, utilizing the latest tools, platforms, and practices.

    Digital analytics

    Data and analytics form the foundation for the design and development of digital services. By studying and analyzing data, we can identify challenges, discover new business opportunities, and strategically and consistently enhance services over the long term.

    Continuous development

    Continuous development with us is an agile partnership where you gain access to a technical support and development team tailored to your needs. With us, your web services won't be left to their own devices after launch. Continuous development ensures that you harness the full potential of your services and refine them based on continuously evolving insights.

    AI solutions

    We help your organization leverage AI to enhance customer experience. Together, we identify your organization’s needs and goals, and find the right path for AI implementation. Our curated AI tools are tried and tested, offering solutions for service optimization, automation, as well as supporting search functions and personalization. We also provide assistance in utilizing language models on your journey toward more conversational interfaces.

Contact our sales

We're happy to help!

Heli Torniainen

Director, Sales and Customer Relations

+358 50 586 9611 heli.torniainen@hiondigital.com

Sami Häkkinen

Director, Customer Innovation

+358 50 594 8184 sami.hakkinen@hiondigital.com

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What we promise

Development

We are a curious and daring partner in continuous development. With us, you’re constantly learning, and your solutions have the opportunity to grow and evolve as the situation demands.

Accessibility

We prioritize accessibility and inclusivity. That’s the only way to create the best services that work for everyone.

Sustainability

We integrate sustainable values and principles into your digital solutions. We create services that take the environment into consideration.

Hion as a partner for the public sector

We’ve got several years of experience in digital development for the public sector. We create top-notch, accessible public services in the digital realm and enhance the customer experience of these services. We support organizations in service design and enhance the digital capabilities of public administration, spanning from web services to mobile applications. Our expertise extends to the implementation of digital service channels and the design and execution of various municipal services over the years.

On a journey towards more meaningful services

As a software company, we take responsibility for ensuring that the services we provide are energy efficient. Read more about how we make sure you always receive environmentally conscious services from us.

Read about sustainable web

Technologies and tools

We use the following technologies and tools to develop our clients' digital touchpoints.